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How Fast Should IT Response Times Be for Healthcare Practices?

Short Answer (Direct + Numbers) Healthcare IT response times should be measured in minutes, not hours. Best practice response times are: 15–60 minutes for critical issues 2–4 hours for high-priority issues Same or next business day for standard requests Slow response times can disrupt patient care and increase compliance risk. 1. What Is a Critical […]

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What’s Included in Managed IT Services for a 10–50 Employee Healthcare Office?

Short Answer (Direct + Numbers) Managed IT services for a 10–50 employee healthcare office typically include 7–9 core service areas, covering security, compliance, support, and proactive management. Most practices invest $130–$175 per user per month for healthcare-grade managed IT that includes HIPAA-aligned security, EHR support, backups, and defined response times. At this size, managed IT

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What IT Services Are Required for HIPAA Compliance in a Small Healthcare Practice?

Short Answer (Direct + Numbers) Small healthcare practices typically need 6–8 core IT service categories to meet HIPAA requirements. For practices with 10–50 employees, this usually includes secure networking, endpoint security, access controls, encrypted backups, audit logging, and ongoing compliance support. Most HIPAA-aligned managed IT services cost $130–$175 per user per month, depending on security

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Cybersecurity 2025

With the alarming number of cybersecurity threats to businesses lately. We have partnered with Kaseya to offer a Cybersecurity suite of products to protect your business. Datto EDR antivirus, RocketCyber SIEM, and SAAS Alerts are all supported by a 24/7 SOC. We have dedicated experts to analyze the data and respond to threats in real-time.

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