Privacy Policy – SMS Communications

Last Updated: February 18, 2026
1. Overview
This Privacy Policy describes how we collect, use, and protect your information when you opt in to
receive SMS text messages from us. By providing your phone number and consenting to receive text
messages, you agree to the terms described in this policy.

2. Information We Collect

When you opt in to our SMS service, we collect:

● Your mobile phone number
● The date and time of your opt-in
● Message content exchanged for the purpose of providing technical support

3. How We Use Your Information

Your phone number and message content are used solely to:
● Respond to your IT support requests
● Provide troubleshooting assistance
● Schedule service appointments
● Send follow-up communications related to your support request

4. Data Sharing

We do not sell, rent, trade, or share your personal information or phone number with third parties
for marketing purposes. Your information is not disclosed to outside parties except as required by
law.

5. Data Retention

Your phone number and message history are retained only as long as necessary to fulfill your
support request or as required by applicable law. You may request deletion of your data at any time
by contacting us.

6. How to Opt Out

You may opt out of SMS communications at any time by replying STOP to any message you receive from
us. After opting out, you will receive one final confirmation message and no further messages will
be sent. To re-enroll, reply START or contact us directly.

7. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please
contact us at:

Pesanka Consulting
200 Kanoelehua Ave. #267
Hilo, HI 96720
email: webmaster@hapuna.org
Phone: 808-982-7620