Terms & Conditions – SMS Communications

Last Updated: February 18, 2026

1.  Program Description

 Pesanka Consulting offers an SMS-based IT support service that allows customers to text their technical issues directly to our team. We will respond with troubleshooting steps, status updates, and appointment scheduling information via text message.

2.  Who Can Participate

 This service is available to existing and prospective customers of Pesanka Consulting who provide their mobile phone number and consent to receive SMS communications from us.

3.  How to Opt In

 You may opt in to our SMS service by:

• Texting a keyword to our number
• Providing your phone number and verbal or written consent at the time of service

By opting in, you confirm that you are the account holder or have authorization to use the provided phone number.

4.  Message Frequency

 Message frequency varies depending on the nature of your support request. You may receive multiple messages during an active support session.

5.  Messaging Rates

 Message and data rates may apply. Contact your mobile carrier for details regarding your plan’s messaging rates.

6.  Opt-Out Instructions

 You may cancel SMS communications at any time by replying STOP to any message. You will receive a confirmation that you have been unsubscribed. To opt back in, reply START or contact us directly.

7.  Help

 For help or more information, reply HELP to any message or contact us at webmaster@hapuna.org or 808-982-7620.

8.  Supported Carriers

 Our SMS service is available on all major U.S. carriers. Carrier support may vary.

9.  Limitation of Liability

 Pesanka Consulting is not responsible for delayed or undelivered messages due to carrier issues, network outages, or circumstances outside of our control.

10.  Privacy

 Your privacy is important to us. Please review our SMS Privacy Policy to understand how we collect and use your information. We do not sell or share your phone number or message data with third parties for marketing purposes.

11. Changes to These Terms

 We reserve the right to update these Terms & Conditions at any time. Continued use of the SMS service following any changes constitutes your acceptance of the updated terms.

12.  Contact Us

Pesanka Consulting
200 Kanoelehua Ave. #267
Hilo, HI 96720

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