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What is the hourly rate of your remote support

Remote Service calls are billable and charged at the current rate of $100.00/hr corporate with a 1 hour minimum

Tim Pesanka has been assisting me with computer support issues since I started using Amazing Charts in 2005. I have been impressed with the depth of his knowledge regarding hardware and software issues. He has experience and expertise with the Amazing Charts. He has assisted me with conversions and upgrades. He is reliable and readily available for urgent issues.

I would highly recommend him to any of my colleagues.

Sincerely,
David Nakamura, M.D.

Dr. David Nakamura – Hilo Family Medicine
There is no replacement for superior technical support. Tim has maintained our server, 12+ computers and related programs for over four years, and the only complaint I have is that I still type like a four year old. Tim has gone above and beyond, helping us set up an automated reminder call system, computerized faxes in conjunction without telephone service provider and maintained a close relationship with our EHR technical support. He “test drives” updates in our EHR to trouble shoot before any problems and, sadly for his wife, has even been able to help us significantly after his duty hours should have ended for the day.

I consider Tim an integral part of my medical team and I recommend Tim Pesanka for any computer related needs without reservation.

Dr. Michelle Mitchell – Hawaii Family Health

Pesanka Consulting, LLC
Tim Pesanka, Owner
200 Kanoelehua Ave. #267
Hilo, HI 96720

Office: 808-982-7620
Cell: 808-756-0221

E-mail: tim@hapuna.org

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